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Question 9
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Are arrangements in place to monitor the impact of improving LLN skills at both an organisational and an individual level?
Yes, we are monitoring the impact
.
No, we aren't monitoring progress in a
formal
way but there is anecdotal evidence of its positive impact.
No, we aren't monitoring progress at the moment.
Examples of evidence
HR Performance Framework or Local Workforce scorecard initiative.
Internal data collection systems such as ESR or ORACLE (for data such as sickness or absence, learning and development record).
Other internal sources of data collection linked with clinical governance:
rates of healthcare acquired infections
risk management and incident reporting
complaints
Data collection linked with external audits or monitoring:
Healthcare Commission - Standards for Better Health
Clinical Negligence Scheme for Trusts (CNST)
compliance with statutory and regulatory legislation
Staff and Patient Surveys
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