Question 9

Your progress:
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(Green = good, Amber = need to improve, Red = urgent work needed)

Are arrangements in place to monitor the impact of improving LLN skills at both an organisational and an individual level?

Examples of evidence

  • HR Performance Framework or Local Workforce scorecard initiative.
  • Internal data collection systems such as ESR or ORACLE (for data such as sickness or absence, learning and development record).
  • Other internal sources of data collection linked with clinical governance:
    • rates of healthcare acquired infections
    • risk management and incident reporting
    • complaints
  • Data collection linked with external audits or monitoring:
    • Healthcare Commission - Standards for Better Health
    • Clinical Negligence Scheme for Trusts (CNST)
    • compliance with statutory and regulatory legislation
  • Staff and Patient Surveys
Skills for business