The annual PDR is the main way by which organisations will know if every member of staff is competent in their job.

It enables organisations to map the skills of the individual against the skills of the role, identifying skills gaps (including LLN) and implementing the KSF.

LLN challenges

However, implementation can be challenging. Both the PDR and KSF rely heavily on good LLN skills in order that staff can participate and engage in the process effectively, including those line managers who are reviewers.

LLN skills underpin the acquisition of competences - staff who are reluctant or unable to engage in this process put the quality of service delivery and improvement in jeopardy.

Try this exercise

Look at the KSF and development review process book.  Using the SMOG test (in the external links box opposite) work out at what reading age it is written.  Using the statistics on the 'Levels of LLN explained' page (see related pages box opposite), how many people would be able to read and understand this? 

The Health Learning and Skills Advice Line can help staff and managers by:

• Explaining the language of the NHS KSF
• Explaining the process and procedures underpinning the NHS KSF
• Explaining how the KSF fits into the PDR process and helping staff and managers get the most from their review
• Explaining how the KSF relates to Agenda for Change
• Identifying appropriate learning and development opportunities
• Providing information on sources of funding and learner support
• Providing individual learning and career advice

Call 08000 0150 850 to access the advice line.

NHS Education for Scotland's Virtual Learning Centre is also a useful source of information.

For other resources and sources of support, follow the link, 'PDRs and assessment of competence' in the related pages box opposite.

• PDRs and LLN awareness
• The development review process